Welcome to Lightova. By accessing or using our website, services, and products, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of the website and your relationship with Lightova. If you do not agree with these terms, you may not use our services.

1. General Terms

  • Acceptance of Terms: By accessing and using our website, placing an order, or engaging with our services, you agree to be bound by these Terms & Conditions.
  • Changes to Terms: We reserve the right to modify or update these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the new terms.
  • Eligibility: You must be at least 18 years old to make a purchase or use our services. By using our website, you confirm that you are legally capable of entering into binding agreements.

2. Product Information

  • Accuracy: We strive to ensure that product descriptions, prices, and availability details are accurate and up-to-date. However, errors may occur. If we discover any inaccuracies, we will correct them as soon as possible. If a product ordered is unavailable, we will notify you and provide alternatives or issue a refund.
  • Images: Product images on our website are for illustrative purposes only. Actual product appearance may vary slightly from the images due to lighting, display settings, or product modifications.
  • Pricing: All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated. Prices are subject to change without prior notice. We reserve the right to correct any pricing errors on our website.

3. Orders & Payments

  • Order Acceptance: Once you place an order, you will receive an email or phone confirmation. However, your order is not confirmed until it is processed, and Lightova reserves the right to cancel or refuse any order for any reason.
  • Payment: All orders must be paid in full at the time of purchase. We accept payments via credit/debit cards, bank transfers, and cash on delivery (if applicable). If your payment is not successful, your order may be canceled.
  • Cancellations: You can cancel your order within 24 hours of placing it. After this period, cancellations are not accepted, and you will need to follow our return process.

4. Shipping & Delivery

  • Delivery Areas: We deliver within Bangladesh, and specific regions or remote areas may have limited service availability.
  • Delivery Time: Estimated delivery times will be provided during checkout. However, delays may occur due to unforeseen circumstances, and Lightova is not liable for such delays.
  • Shipping Fees: Delivery charges, if applicable, will be displayed at checkout.
  • Ownership of Goods: Risk of loss or damage to the goods passes to you upon delivery.

5. Returns, Refunds & Exchanges

For details regarding returns, refunds, and exchanges, please refer to our Refund & Return Policy

6. Intellectual Property

  • Ownership: All content on our website, including text, images, graphics, logos, and design elements, are the property of Lightova or its content suppliers. This material is protected by copyright, trademark, and other intellectual property laws.
  • Restrictions: You may not reproduce, distribute, modify, display, or create derivative works from our website content without prior written consent from Lightova.

7. Limitation of Liability

  • No Warranties: We provide our products and services on an “as is” basis without any warranties, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limitation of Liability: Lightova shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products, website, or services. This includes any errors, inaccuracies, delays, or unauthorized access to your data.
  • Third-Party Links: Our website may contain links to third-party websites for your convenience. Lightova is not responsible for the content, policies, or practices of these external sites.
 

Here’s a detailed Terms & Conditions for Lightova:


Terms & Conditions

Effective Date: [Insert Date]

Welcome to Lightova. By accessing or using our website, services, and products, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of the website and your relationship with Lightova. If you do not agree with these terms, you may not use our services.


1. General Terms

  • Acceptance of Terms: By accessing and using our website, placing an order, or engaging with our services, you agree to be bound by these Terms & Conditions.
  • Changes to Terms: We reserve the right to modify or update these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically. Your continued use of our website and services after changes are posted constitutes your acceptance of the new terms.
  • Eligibility: You must be at least 18 years old to make a purchase or use our services. By using our website, you confirm that you are legally capable of entering into binding agreements.

2. Product Information

  • Accuracy: We strive to ensure that product descriptions, prices, and availability details are accurate and up-to-date. However, errors may occur. If we discover any inaccuracies, we will correct them as soon as possible. If a product ordered is unavailable, we will notify you and provide alternatives or issue a refund.
  • Images: Product images on our website are for illustrative purposes only. Actual product appearance may vary slightly from the images due to lighting, display settings, or product modifications.
  • Pricing: All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated. Prices are subject to change without prior notice. We reserve the right to correct any pricing errors on our website.

3. Orders & Payments

  • Order Acceptance: Once you place an order, you will receive an email or phone confirmation. However, your order is not confirmed until it is processed, and Lightova reserves the right to cancel or refuse any order for any reason.
  • Payment: All orders must be paid in full at the time of purchase. We accept payments via credit/debit cards, bank transfers, and cash on delivery (if applicable). If your payment is not successful, your order may be canceled.
  • Cancellations: You can cancel your order within 24 hours of placing it. After this period, cancellations are not accepted, and you will need to follow our return process.

4. Shipping & Delivery

  • Delivery Areas: We deliver within Bangladesh, and specific regions or remote areas may have limited service availability.
  • Delivery Time: Estimated delivery times will be provided during checkout. However, delays may occur due to unforeseen circumstances, and Lightova is not liable for such delays.
  • Shipping Fees: Delivery charges, if applicable, will be displayed at checkout.
  • Ownership of Goods: Risk of loss or damage to the goods passes to you upon delivery.

5. Returns, Refunds & Exchanges

For details regarding returns, refunds, and exchanges, please refer to our Refund & Return Policy


6. Intellectual Property

  • Ownership: All content on our website, including text, images, graphics, logos, and design elements, are the property of Lightova or its content suppliers. This material is protected by copyright, trademark, and other intellectual property laws.
  • Restrictions: You may not reproduce, distribute, modify, display, or create derivative works from our website content without prior written consent from Lightova.

7. Limitation of Liability

  • No Warranties: We provide our products and services on an “as is” basis without any warranties, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Limitation of Liability: Lightova shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products, website, or services. This includes any errors, inaccuracies, delays, or unauthorized access to your data.
  • Third-Party Links: Our website may contain links to third-party websites for your convenience. Lightova is not responsible for the content, policies, or practices of these external sites.

8. User Conduct

By using our website, you agree not to:

  • Engage in any unlawful activities or actions that may harm Lightova or its customers.
  • Disrupt the functionality of our website or servers.
  • Use any automated means to access or interact with our services.
  • Provide false or misleading information during account registration or order placement.

9. Privacy

Your use of our website is subject to our Privacy Policy [link to the Privacy Policy page], which explains how we collect, use, and protect your personal information.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from the use of our services or products will be subject to the jurisdiction of the courts of Bangladesh.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Lightova
Phone: +8801977-784114

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